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Customer Service
CONTACT OUR PERSONAL SHOPPERS
Have any questions while you are shopping with us? Need the advice of an expert? We strive to offer you the highest
level of customer service available. Please feel free to contact one of our personal shoppers via phone at 1 877 728 6732
or email info@pavoreal.com.
RETURN POLICY
All unworn items purchased on our website may be exchanged or returned for a full refund when postmarked within 10-days of
purchase. Holiday gifts may be exchanged or returned for a full refund when postmarked before December 31. Damaged or worn
items may not be returned. All sale merchandise is final sale.
MERCHANDISE EXCHANGES
By Mail
Fill out the exchange section of your return label and drop your item in the mail. Insurance is recommended.
Your returned item(s) will be credited to your card, and you will be billed only for your new item(s). It’s fast and
easy!
By Phone
Call us at 1 877 PAVO REAL (1 877 728 6732). We’ll send your new item(s) right away, and credit your
return as soon as it has been received.
EASY MERCHANDISE RETURNS
By Mail
Please send your merchandise back, via insured mail, to the following address:
Pavo Real Boutique
115 Newbury St., Floor 2
Boston, MA 02116
Insurance is recommended.
In Store
Simply bring the packing slip and credit card used when you placed the order to our Boston boutique, and we will credit your account.
PRIVACY POLICY
From time to time we share our mailing list with other trusted companies. If you choose not to participate, please opt out of our email list by clicking HERE. If you prefer that we not share your mailing information, please contact us at 1 (877) 728-6732.
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